Silk’n skin care, replacement heads and cartridge products are consumable and are therefore considered non-refundable.
Should you refuse to accept delivery of your Silk’n device at the time of its arrival, you will receive your credit minus any shipping costs incurred by Home Skinovations plus a 20% handling charge. Once we receive the unit and it is examined and approved by our returns department, we will credit your account.
Purchase orders are processed real time, making it possible to get customers their Silk’n as soon as possible. If you choose to cancel your order, please contact our customer service 1-877-367-4556 and follow the return procedure as listed below.